Survey and Market Research
| Project Name | Alberta Advanced Education and Career Development: Client Satisfaction Survey |
|---|---|
| Client | Alberta Advanced Education and Career Development |
| Project Type | Survey research |
| Timeframe | 1999 |
Praxis developed an innovative web-based satisfaction survey for the clients of the Information and Policy Services Division. The research design incorporated a combination of techniques including electronic mail, online survey, and automated database. Over 200 clients were surveyed. Response rates were very high as a result of the convenience and attractiveness of the design. Development of this methodology enabled Praxis and the Ministry to collect data more efficiently in the future.